SMALL BUSINESS RESOURCE CENTER
Sunrise Business Services  

Customer Care

We have the best Customer Care and offer the newest technology!

We know what is important; no one comes close to our customer care.

  1. We have a 24/7 Help Desk
  2. Our processing is Next-Day Funding - your money in the bank next day
  3. Our processing is Real-Time Host-Based Transactions
  4. We provide Loaner Equipment Replacements delivered next business day
  5. We monitor merchant accounts for:
    • Open / non-settled / closed batches
    • Compliance and regulatory issues
    • Efficient processing
    • Minimizing MasterCard® & Visa® sales downgrading and potential penalties
    • Retrieval requests
  6. We provide period review of your account for MasterCard® & Visa® rate and fee reduction. We are always looking for ways to save you money!
Tip of the Day

CARD VERIFICATION METHODS (CVM):

Card Verification Methods (VISA = CVV2, MasterCard = CVC2, and American Express = CID use a security code of 3 or 4 extra digits imprinted on the card, but not embedded or encrypted in the magnetic stripe. This verification code does not appear on credit card receipts. Since most fraudulent transactions result from stolen card numbers rather than the actual theft of the card, a customer that supplies this number is much more likely to be in possession of the credit card. VISA claims that the use of AVS with CVV2 validation for card-not-present transactions can reduce chargebacks by as much as 26%.






Sunrise Small Business Resource Center
35 West Main St., Suite 3
Smithtown, NY 11787
Phone: 631.366.0504
Toll-free: 1.877.366.0504
Fax: 631.366.1301

Sunrise Business Services is a registered ISO/MSP of Wells Fargo Bank, N.A..
© 2003 Sunrise Business Services
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